Payment Options

  • Canadian Astatic accepts Cashier’s Check, Certified Check, Money Order, Wire Transfers or Visa only.
  • Payment must be made for the total amount including shipping, handling, insurance and applicable taxes.

We have several ways for you to place an order

  • Fill out the Internet order form.
  • Place an order by phone, you can call us at 1-905-836-6078.
  • Place an order by fax, you can send it to us at 1-905-836-6089.
  • Send us an email to Canadian Astatic Sales

Required Information for placing Fax, Phone or E-MAIL orders

Personal Information

  • Name
  • Street address
  • City
  • State or Country
  • Zip Code or Postal Code
  • Delivery Phone Number
  • Phone Number
  • E-Mail Address

Shipping Information

  • Name
  • Street Address
  • City
  • State or Provence
  • Country
  • Zip Code or Postal Code
  • Delivery Phone Number

Product Information

  • Manufacturer / Brand 
  • Astatic Model number
  • Quantity of each item (that you wish to order)

Credit Card Information

  • Credit Card Type (Visa)
  • Credit Card Expiration Date (??/??) 
  • Your Name (EXACTLY as it Appears on the Credit Card)

Warranty Information

CANADIAN ASTATIC will replace defective merchandise within 30 days from date of purchase. Any returned units that are found to be defective due to abuse, consequential damage, incidental damage or improper installation will not be considered as a warranty item.

We do not credit shipping/handling or freight charges on returned product and we are not responsible for shipping charges on product being returned to us. In the case of a defective product, after receiving the defective product which is found to be covered by the warranty terms, we will return the replacement product at no charge to the customer.

Shipping Information

Cartridge and Stylus orders within Canada are subject to a flat rate shipping, handling & insurance charge of $6.95 Canadian. Cartridge and Stylus orders being shipped to the Continental United States are subject to a flat rate shipping, handling & insurance charge of $4.95 Canadian. International orders outside Canada or the Continental United States are based on quotes received from Canada Post based on the order destination, please contact us for a quote.

Returned Merchandise 

All units requested for return or replacement must return the goods prepaid along with a copy of the original bill of sale.

They must be returned within 30 days of purchase, and be in like new condition.  All original boxes, packaging materials, instruction manuals and accessories must be included with the returned unit(s).

We do not credit shipping/handling or freight charges on returned product and we are not responsible for shipping charges on product being returned to us.